CONSISTENCY NOT CHAOS.
act is of the opinion:
“too many cooks spoil the broth.”
Different descriptions of the accessible facilities of one and the same hotel are counterproductive conversion killers!
With “factbase”, act has developed a central data platform which for the first time provides standardized accessibility content for the travel industry and enables its seamless transfer into the sales channels.
New 24/7 Content Quality
Our digital capturing according to a standardised scheme guarantees a homogeneous data quality with high utility value. This means that our customers are already optimally prepared for the demand for personalised content and the new era of attribute-based room selection.
With regard to information on accessibility of accommodation and travel offers, the tourism industry has so far been confronted with a potpourri of terms and solutions that have only one thing in common: they are not target-oriented for the end customer! He quickly leaves your homepage if it does not have the necessary depth of information.
Consequence: Service providers, tour operators or agents do not successfully utilize conversion opportunities.
Open up new market potentials
In times of demographic change, the integration of qualified accessibility information is worth cash money, because the target group with access needs is constantly growing.
24 % of the EU population have a mobility impairment As at 2020
Our digital capturing according to a standardised scheme guarantees a homogeneous data quality with high utility value. This means that our customers are already optimally prepared for the demand for personalised content and the new era of attribute-based room selection.
With regard to information on accessibility of accommodation and travel offers, the tourism industry has so far been confronted with a potpourri of terms and solutions that have only one thing in common: they are not target-oriented for the end customer! He quickly leaves your homepage if it does not have the necessary depth of information.
Consequence: Service providers, tour operators or agents do not successfully utilize conversion opportunities.
Open up new market potentials
In times of demographic change, the integration of qualified accessibility information is worth cash money, because the target group with access needs is constantly growing.
24 % of the EU population have a mobility impairment As at 2020
Consistent data for reliability
Only the correct and uniform presentation of facts helps the guest in his booking decision. act makes this data available to all market participants.
PTD-compliant information
The EU Package Travel Directive requires package tour operators and retailers to provide accurate accessibility information to people with reduced mobility before booking. Due to a lack of qualified data, solutions that have so far been unsuitable for practical use are being created. You can now change this.
Detailed content from our factbase-database enables service providers to supply the relevant information digitally without any effort.
Innovation
First time, tour operators have the opportunity to create Dynamic Packaging offers with accessible components using precise access data.
Advantage: New sales potential for suppliers and more variety for handicapped consumers.
With our profound knowledge plus relevant experience with “handicapped accessible” offers, we understand what travellers with a handicap appreciate.
We offer our customers efficient solutions for the tailor-made approach to further groups of guests. Push your conversion with factbase.
Only the correct and uniform presentation of facts helps the guest in his booking decision. act makes this data available to all market participants.
PTD-compliant information
The EU Package Travel Directive requires package tour operators and retailers to provide accurate accessibility information to people with reduced mobility before booking. Due to a lack of qualified data, solutions that have so far been unsuitable for practical use are being created. You can now change this.
Detailed content from our factbase-database enables service providers to supply the relevant information digitally without any effort.
Innovation
First time, tour operators have the opportunity to create Dynamic Packaging offers with accessible components using precise access data.
Advantage: New sales potential for suppliers and more variety for handicapped consumers.
With our profound knowledge plus relevant experience with “handicapped accessible” offers, we understand what travellers with a handicap appreciate.
We offer our customers efficient solutions for the tailor-made approach to further groups of guests. Push your conversion with factbase.
Confidence
Matching of individual requirements.
No matter whether by own online booking or with expert consultation in a travel agency:Customers want to make informed decisions at every PoS!
Make it easy for them and the travel agents – with real added value and user comfort on homepages and in distribution systems.
More Productivity with factbase
 |
|
Reliable, multilingual quality content for qualified customer information |
|
Flexible, standardised accessibility data suitable for all distribution platforms |
||
|
Digital Workflow Less manual request processing |
|
Data Basis for automated offers (dynamic packaging) |
|||
|
Working aid for PoS employees for room/travel sales to customers with access needs |
|
Improved Conversion Rates by relevant service descriptions |
|||
|
24/7 Customer Service faster response times |
|
Ideal Data Basis to comply with legal information obligations (EU PTD, ADA-Compliance et al) |
|
|
Reliable, multilingual quality content for qualified customer information |
|
|
Flexible, standardised accessibility data suitable for all distribution platforms |
||
|
Digital Workflow Less manual request processing |
||
|
Data Basis for automated offers (dynamic packaging) |
||
|
Working aid for PoS employees for room/travel sales to customers with access needs |
||
|
Improved Conversion Rates by relevant service descriptions |
||
|
24/7 Customer Service faster response times |
||
|
Ideal Data Basis to comply with the legal information obligations (EU Package Travel Directive) |
|
Reliable, multilingual quality content for qualified customer information |
|
Flexible, standardised accessibility data suitable for all distribution platforms |
|
Digital Workflow Less manual request processing |
|
Data Basis for automated offers (dynamic packaging) |
|
Working aid for PoS employees for room/travel sales to customers with access needs |
|
Improved Conversion Rates by relevant service descriptions |
|
24/7 Customer Service faster response times |
|
Ideal Data Basis to comply with the legal information obligations (EU Package Travel Directive) |
Accessible features are plus points for your portfolio, which you should definitely highlight.
Expand your reach with extended data from factbase.
Expand your reach with extended data from factbase.